Neva is your AI receptionist. When you can’t pick up, she answers in your business’s name, takes the booking or order, and keeps that customer from calling your competitor.
When you’re busy, out, or on another call, the calls you miss go to Neva. She picks up in your business’s name, answers questions from the facts you gave her, and takes the booking, order or quote request with the details your team needs. What she doesn’t know, she doesn’t guess: she takes a message and promises a callback.
After the call, she notes what the customer wanted, flags an upset caller, and puts the most urgent callbacks first, so your team knows who to reach. Next, she’ll alert you on WhatsApp while a customer is waiting, tell you what callers keep asking that she couldn’t answer, and send you a weekly report of the customers she kept.